Frequently Asked Questions

What types of office chairs do you sell?

We offer a variety of office chairs, including ergonomic chairs, mesh chairs, executive chairs, and more. All our chairs are designed to provide comfort and support during long hours of work.

Do you offer custom options for chairs?

Yes, we do offer custom options for certain chairs. You can choose from a variety of colors, materials, and features to create a chair that fits your needs and style.

How long does delivery take?

Delivery time varies depending on your location and the type of chair you order. We offer fast and reliable shipping options to ensure that your chair arrives in a timely manner.

I can’t seem to adjust the height on my chair

Raising the Lift

  • Avoid applying your full body weight to the seat when sitting down.
  • Instead, perch slightly on the edge of the chair, wrap your hand around the lever, then pull hard on it all the way up. 
  • When you feel the lever "stop", keep pulling up through the resistance in order to activate the button that adjusts the lift. 

Lowering the Lift

  • Sit all the way back in the seat with your back against the backrest. 
  • Use your body weight to "bounce" slightly up and down on the seat.

Can I return or exchange my office chair if I am not satisfied with it?

Yes, we offer a 25-day return policy for all our office chairs. If you are not satisfied with your purchase, you can return it for a full refund or exchange it for a different chair.

My Chair backrest wobbles.

Because of the internal structure of the backrest, a certain amount of movement is to be expected and totally normal. This small range of motion helps facilitate your movement throughout the day, as the chair is designed to accommodate a variety of seating positions.